Answering Service

Located in the Republic of Panama, High Secured™ is a world-class call center and customer care facility designed to handle all your calls securely, privately, and with care. All calls are answered by a live professional receptionist with your custom greeting, and transferring, call screening, and messages are taken in accordance with the rules you set.

High Secured's virtual receptionists are rigorously trained to make a difference in your business at a fraction of the cost of hiring, training and employing a live receptionist at your office, and with the added protection and anonymity of being offshore.

Benefits of Using our Virtual Receptionist Services

• Live Call Screen, Transfer and Forwarding – our live receptionists can screen your calls and prioritize them for you, making sure you receive the most important calls first.
• Multiple Line Phone Systems – a live receptionist helps you avoid missing calls or forwarding callers to voice mail.
• Hold Music – if your client must be placed on hold, they listen to enjoyable hold music – not dead air.
• Calendar/Appointment Scheduling – our virtual receptionists can help you get organized and stay organized as a point of contact for your meetings and appointments.
• Toll-Free Or Local Phone/Fax Number – increase customer calls with a toll-free 800 number, or gain local credibility with a local phone or fax number.
• Offshore Privacy - your communication is securely located in our Enterprise-class facilities and protected by the Republic of Panama's Telecommunications and Internet Privacy laws.
• Voicemail and Voicemail to Email – you can get your voicemail via email or on your phone, whichever you prefer.
• Fax to Email and Professional Email Address – get your faxes in your inbox and never worry about having a fax machine again.
• Order Processing and Customer Service – we can combine your receptionist with our inbound call center services and take live ordering and credit card processing.
• Live Outbound and Sales Calling – we can actively partner with the outbound call center services to grow your business, find new clients, and remind clients of appointments.
• IVR – combine our live receptionist and our hosted PBX auto attendant service with intelligent routing that automatically greets and routes phone calls based on your office schedule, directly to you or offshore voicemail.
• Hosted VOIP – take advantage of our offshore hosted phone system that can direct to a number of your choice, offshore voice mail or direct to a SIP internet phone. Call us today for a custom offshore package!